Shipping Policy

Effective Date: August 1, 2023

Order Processing Time

Orders ship within 3–5 business days (Mon–Fri).

Shipping Carriers

We ship through ClickShip using:
• UPS
• FedEx
• Purolator
• Canpar

Where We Ship

• Canada 🇨🇦
• United States 🇺🇸
• No international shipping beyond Canada/U.S.

Free Shipping Thresholds

• Canada: Free shipping $250+ CAD
• USA: Free shipping $350+ CAD

Shipping Restrictions

No P.O. boxes

No remote/unserviceable locations

Duties & Import Fees (USA)

Customer is responsible for all duties, taxes, and customs fees.

Tracking

Tracking numbers are sent to your email once shipped.

Carrier Delays

We are not responsible for:
• Weather delays
• Carrier delays
• Incorrect address
• Customs delays
• Peak-season delays

Lost or Damaged Packages

Once handed to the carrier, we are not liable for lost or damaged shipments.